[Askalibrarianqa] Tally of the Exemplary Chat Winners

Hime, Laurie lhime at mdc.edu
Wed May 2 09:32:46 EDT 2007


Wonderful selections!  I will look for the list of dates we read to come out soon.  As  for photos, I placed mine in my profile on Ask, hope you  can use it.  I will be sending a short bio along as soon as I can get it compiled.  Meantime, I do have a web page for our college that is sort of a biographical if that will suffice.  It is:   http://faculty.mdc.edu/lhime
 
Thanks,
 
Laurie

________________________________

From: askalibrarianqa-bounces at lists.tblc.org on behalf of Pat Barbier
Sent: Wed 5/2/2007 9:30 AM
To: askalibrarianqa at lists.tblc.org; sachsd at tblc.org
Subject: [Askalibrarianqa] Tally of the Exemplary Chat Winners



Hi Everyone,

  These are the winners of the Exemplary Chats for March:

 

Exemplary Brief Chat (3 out of 6 votes) 

H, Pammy This brief chat displays good patron rapport and good use of library resources. Pammy helped a visually impaired patron locate a library database with real estate exams. She was very helpful and efficient. 3/12/2007 2:16:12 PM Chat duration: 0 hr 13 min 18 sec  http://www.askalibrarian.org/collaborative/vrl_xscriptdetails.asp?id=52092

 

Exemplary Detailed Chat (5 out of 6 votes)

Pierce, Meredith   Meredith was very helpful and attentive to the patron's need. She located a good alternative source for a patron who was searching for a particular video that was not available from her library. Good use of library resources. Meredith helped a teacher who was looking for videos. /12/2007 12:09:16 PM Chat duration: 0 hr 31 min 16 sec

http://www.askalibrarian.org/collaborative/vrl_xscriptdetails.asp?id=52072

 

Exemplary Teaching Chat  (3 out of 6)

C, Ann 3/12/2007 1:14:29 PM Chat duration: 0 hr 30 min 36 sec Ann used her interview skills to determine exactly what the patron needed. She then explained step-by-step how to use the Florida government site to answer the question. She stayed with the patron making sure she had the correct information and that she knew how to retrieve this information in the future Ben's trucking site.  http://www.askalibrarian.org/collaborative/vrl_xscriptdetails.asp?id=52077

 

 

I will send out a Reading Schedule very soon. Again, we are rotating days of the week through each month to try and read as many different librarians' chats as possible. We agreed to read 50 chats for the day assigned. My advice is either to vary your readings from morning to evening or read the whole day (especially if you are not finding any chats worthy of nomination). 

 

Hopefully, we can soon exchange biographies with each other and photos or Avatars so that Diana can have them placed on our information page about our Workgroup.

 

Then, we can see about expanding the workgroup.

 

Thanks for working on this project! Today, the head librarian at my campus asked for the information about Jorge Perez's recognition at FLA for Best Brief Chat for November 2006. The recognition that the QA Workgroup is giving to the librarians who are staffing the service is being noticed by the administrators of the participating libraries. 

 

Digital Reference has its own special challenges, and I'm glad that we can promote AAL through our workgroup's work and support the librarians who are staffing the service.

 

Pat

 

 




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