[Askalibrarianqa] Exemplary Chats for Feb 09

[Pat Barbier]

Hi Everyone,

   I've tallied our votes for Exemplary Chats for Feb 09. We had a tie for Exemplary Teaching Chat between Rob K Palm Beach CC and Donna K. Diana made the decision between the two. My thanks to Diana!

There were many good nominations.

Pat

Exemplary Brief Chat:

Joe B. University of Florida  124204394
Joe efficiently answered two reference questions. Went beyond locating the book for the patron and suggested a related online source. Excellent service. 14 minutes. Chosen by Andy Todd.

Exemplary Detailed Chat

Anne R. Jacksoville Public Library 124954764A

Anne R. was able to overcome some of the problems of the THillsborough catalog bein gdown by doing a search on WorldCat for a specific book requested by a patron. Anne also called the THillsborough library to find out the status of the catalog outage. Great service!  16 min. Chosen by Pat Barbier

Exemplary Teaching chat
Donna K 124187834

Donna helped a college student by suggesting several databases and potential keywords. Verified that the patron was finding desired results. Good interchange.  23 min. Chosen by Andrew Todd.





Readings for March 09

Date

Day of the Week

Librarian

March 16

Mon

Susan

March 17

Tues

Pam

March 18

Wed

Christa

March 19

Thurs

Pat

March 20

Fri

Andy

March 21

Sat

Joyce

March 22

Sun

Cindy

March 23

Mon

Laurie

March 24

Tues

Nicole





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