[Askalibrarianqa] Deadline, etc.

Fri Jul 24 10:44:19 EDT 2009

My two cents:

I like the idea of a Hall of Fame and listing the people nominated along with the wins.  It's nice to know you're doing something right even if you didn't win.  I don't think we should disqualify anyone for winning so many times.  I think we should stick with the same limiting rules.  It is my hope that eventually we'll all be hall of famers and when this happens (not if :-)) if we had the disqualifying rule they're wouldn't be a need for the QAW.

That may sound corny, but there you go.

-Pammy

-----Original Message-----
From: Joyce Ward [mailto:jward at wppl.org]
Sent: Thursday, July 23, 2009 5:09 PM
To: Todd, Andrew; Diana Sachs-Silveira; Pat Barbier; Cindy Dorfeld Bruckman; Pamela Herring; askalibrarianqa at lists.tblc.org
Subject: RE: [Askalibrarianqa] Deadline, etc.

Hello Everyone,

Thanks to the respondents for expressing an opinion on this difficult issue.  You have helped me see another side.  However, I am still having trouble understanding the importance of repetitive wins.  Here are my questions:

1.  The members of the Quality Assurance Workgroup are not eligible for an Exemplary Award.  Is this a punishment? (BTW I have read some outstanding chats from the current members)

2.  If we discretely avoid nominating a chat from a repeated winner, would this be discrimination of a sort?  If I were a Hall of Famer, I would rather see my chat highlighted and given recognition then perhaps not nominated.

Honestly, I am not sure what is the best solution to the problem.  I just think that if we are going to keep everyone in the pool, then perhaps we do not need a special category for repeated winners.  I am afraid that the names of the repeated winners will become so familiar to QA members that they may then inadvertently mentally disqualify them in favor of those who have never won.  These are just my personal opinions, but I would be happy to go with whatever the group finds is the best solution.  We do already have some limiting factors in place in terms of repeated categories, so maybe it would not be a big issue.

Thanks to everyone in the Quality Assurance Workgroup for your dedication and hard work.

Joyce Ward

________________________________

From: Todd, Andrew [mailto:ToddA at brevardcc.edu]
Sent: Thu 7/23/2009 2:35 PM
To: Joyce Ward; Diana Sachs-Silveira; Pat Barbier; Cindy Dorfeld Bruckman; Pamela Herring; askalibrarianqa at lists.tblc.org
Subject: RE: [Askalibrarianqa] Deadline, etc.

I also share some concern that having the same people winning over and
over again may discourage others from competing. On the other hand, I'm
not sure that we should disqualify Hall of Fame winners from being
nominated and recognized for future performance through the Exemplary
Chat Awards. Personally, I like to vote for those that have never won
before and am optimistic that our discretion may ensure healthy
competition. If I had to choose a side, I would vote to keep Hall of
Famers in the pool.

Andy
P.S.- I agree that we should mention the nominees.

Andrew Todd
UCF Librarian
BCC/UCF Joint-Use Library
Building 12, Rm 121
1519 Clearlake Road
Cocoa, FL 32922
(321) 433-7878

-----Original Message-----
From: askalibrarianqa-bounces at lists.tblc.org
[mailto:askalibrarianqa-bounces at lists.tblc.org] On Behalf Of Joyce Ward
Sent: Thursday, July 23, 2009 10:48 AM
To: Diana Sachs-Silveira; Pat Barbier; Cindy Dorfeld Bruckman; Pamela
Herring; askalibrarianqa at lists.tblc.org
Subject: Re: [Askalibrarianqa] Deadline, etc.

Diana and Group,

I still feel that if someone is declared a Hall of Fame winner or
virtual expert then that is the ultimate recognition.  Their exemplary
chats could still be highlighted with the winners and even used in TGIF
tips or training, but I don't feel they should keep competing and
probably winning.  Clearly they have developed an expertise that would
remain constant.  Why not ask a future candidate what they think.  This
is just my opinion.  Would like to hear from the others.  Not sure I
understand why Hall of Famers need to keep competing.

Joyce

I like the idea of a Fall of Fame after 3 wins.  But, I don't think they
should be taken out of the pool for the future.   This is my opinion
though- feel free to differ.

Right now- we have 1 person - Susan Livingston who has won 3+ awards and
several people with two:  Courtney Moore, Ellen Book, Kristen Faulkner,
Laura Cifelli and Louis Rosen.  So, we have the possibility of adding
people to the Hall of Fame this year.

Diana

________________________________

From: askalibrarianqa-bounces at lists.tblc.org
[mailto:askalibrarianqa-bounces at lists.tblc.org] On Behalf Of Joyce Ward
Sent: Wednesday, July 22, 2009 3:46 PM
To: Pat Barbier; Cindy Dorfeld Bruckman; Diana Sachs-Silveira; Pamela
Herring; askalibrarianqa at lists.tblc.org
Subject: Re: [Askalibrarianqa] Deadline, etc.

Thanks Pat.  Yes, this is what we agreed to do but I was not sure if
everyone understood.  I think that it would be good to recognize the
experts and then give some others a chance to develop.  What do the
others think?

Joyce Ward

Head of Reference and Winter Park History

Winter Park Public Library

460 E. New England Avenue

Winter Park, Florida 32792

407-623-3300

Fax:  407-623-3489

jward at wppl.org

________________________________

From: Pat Barbier [mailto:Barbier.Pat at spcollege.edu]
Sent: Wednesday, July 22, 2009 3:33 PM
To: Joyce Ward; Cindy Dorfeld Bruckman; Diana Sachs-Silveira; Pamela
Herring; askalibrarianqa at lists.tblc.org
Subject: RE: [Askalibrarianqa] Deadline, etc.

Hi Joyce,

  I've been looking over your Hall of Fame suggestions.

Isn't this what we basically do now? I thought we were okay with
librarians winning in more than one category for one year.

1.  One librarian can win an Exemplary chat in One category during One
year.  However, that same librarian may be nominated and may win an
Exemplary Award in another category during the year.

I think recognition after 3 wins would be good! I don't think the
librariansshould be taken out of the pool however for future wins. Some
librarians excel in certain areas and count on doing well in their area
of expertise.

Any comment?

Pat

________________________________

From: Joyce Ward [mailto:jward at wppl.org]
Sent: Wednesday, July 22, 2009 12:40 PM
To: Pat Barbier; Cindy Dorfeld Bruckman; Diana Sachs-Silveira; Pamela
Herring; askalibrarianqa at lists.tblc.org
Subject: RE: [Askalibrarianqa] Deadline, etc.

Pat, Diana, and QA team:

Here is a proposal for a Hall of Fame category.  Please feel free to
revise, delete, qualify, etc.

1.  One librarian can win an Exemplary chat in One category during One
year.  However, that same librarian may be nominated and may win an
Exemplary Award in another category during the year.

(Example:  If Renee should win a Teaching Award for 2009, then she could
not win another teaching award this year.  However, she could still be
nominated and win a detailed or brief chat this year whether or not she
is servicing the desk for Alachua County or AAL she would be counted as
one person.  I think that we should limit it to the current year only.
So If Renee should be nominated for a Teaching Award in 2010, then she
would be eligible to win that award.

2.  After a person has won three chats from any number of years, they
will be inducted in the Exemplary Chat Hall of Fame.  After this honor,
they would no longer be eligible for the monthly nominations, but could
still have an exemplary chat highlighted for the group.

(Perhaps, Diana could award the Hall of Fame winners in some manner.)

Ideas anyone?

Joyce Ward

Head of Reference and Winter Park History

Winter Park Public Library

460 E. New England Avenue

Winter Park, Florida 32792

407-623-3300 x102

Fax 407-623-3497

jward at wppl.org

________________________________

From: Pat Barbier [mailto:Barbier.Pat at spcollege.edu]
Sent: Tuesday, July 21, 2009 4:19 PM
To: Cindy Dorfeld Bruckman; Diana Sachs-Silveira; Joyce Ward; Pamela
Herring; askalibrarianqa at lists.tblc.org
Subject: RE: [Askalibrarianqa] Deadline, etc.

I think if she is nominated in different categories, we're okay.

 I like the Hall of Fame, too! We have some really expert librarians who
have a lot of experience and know how. Susan Smith is one.

Pat

________________________________

From: Cindy Dorfeld Bruckman [cdorfeldbruckman at aclib.us]
Sent: Tuesday, July 21, 2009 1:13 PM
To: Diana Sachs-Silveira; Joyce Ward; Pat Barbier; Pamela Herring;
askalibrarianqa at lists.tblc.org
Subject: RE: [Askalibrarianqa] Deadline, etc.

So the question is, with Renee-since she wears two AAL "hats" and
answers chats as an AAL intern and for the Alachua County Library
District, if she wins an award as a library staffer in one month, and
then gets nominated again in another month as an intern is she still
eligible?  Do we make the distinction as if she is two different people?

This is why I am confused.

I love the idea of a "Hall of Fame" too Joyce!  :-)

Cin D. B.

                 __

      .,-;-;-,. /'_\

    _/_/_/_|_\_\) /

  '-<_><_><_><_>=/\

    `/_/====/_/-'\_\

     ""     ""    ""

<-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><

Cindy Dorfeld Bruckman            Alachua County Library District

Librarian I, Adult Services         401 East University Ave.

                                                        Gainesville, FL
32601

"It isn't so bad that it couldn't         (352) 334-3934

be worse!"                                       http://www.aclib.us/

                       cdorfeldbruckman at aclib.us

________________________________

From: askalibrarianqa-bounces at lists.tblc.org
[mailto:askalibrarianqa-bounces at lists.tblc.org] On Behalf Of Diana
Sachs-Silveira
Sent: Tuesday, July 21, 2009 1:00 PM
To: Joyce Ward; Pat Barbier; Pamela Herring;
askalibrarianqa at lists.tblc.org
Subject: Re: [Askalibrarianqa] Deadline for MayNominationsandHow to
accessthe Transcripts

Exemplary Detailed Chat

Summer 2008

Renee Patterson

Alachua County Library District

is the same Renee that is an intern.

I love the idea - of special recognition!

Diana

________________________________

From: askalibrarianqa-bounces at lists.tblc.org
[mailto:askalibrarianqa-bounces at lists.tblc.org] On Behalf Of Joyce Ward
Sent: Tuesday, July 21, 2009 12:52 PM
To: Pat Barbier; Pamela Herring; askalibrarianqa at lists.tblc.org
Subject: Re: [Askalibrarianqa] Deadline for May NominationsandHow to
accessthe Transcripts

Hi Everyone,

Yes, Pat, that is my recollection that a person can be nominated in a
different category from one they previously won.  Not sure about Cindy's
email regarding Renee.  Is the previous winner Renee the same Renee who
is listed as a AAL intern?

I like Cindy's idea about a special recognition for repeated winners.
Perhaps an Exemplary Chat Hall of Fame after winning in all categories.

Joyce Ward

Head of Reference and Winter Park History

Winter Park Public Library

460 E. New England Avenue

Winter Park, Florida 32792

407-623-3300 x102

Fax 407-623-3497

jward at wppl.org

________________________________

From: askalibrarianqa-bounces at lists.tblc.org
[mailto:askalibrarianqa-bounces at lists.tblc.org] On Behalf Of Pat Barbier
Sent: Tuesday, July 21, 2009 12:36 PM
To: 'Pamela Herring'; 'askalibrarianqa at lists.tblc.org'
Subject: Re: [Askalibrarianqa] Deadline for May Nominations andHow to
accessthe Transcripts

Hi Everyone,

That was my understanding: people could be nominated in a different
category. Joyce, Diana, isn't that what we had decided? Also, I'm not
sure about Renee. She is an AAL intern, but I don't see where that would
disqualify her.

We do need the list of all who have won and in which category.

Pat

________________________________

From: askalibrarianqa-bounces at lists.tblc.org
[mailto:askalibrarianqa-bounces at lists.tblc.org] On Behalf Of Pamela
Herring
Sent: Monday, July 20, 2009 4:54 PM
To: 'askalibrarianqa at lists.tblc.org'
Subject: Re: [Askalibrarianqa] Deadline for May Nominations and How to
accessthe Transcripts

I thought it was decided that a person could be nominated in the same
year if it was a different category than what they won in?

-Pammy

From: askalibrarianqa-bounces at lists.tblc.org
[mailto:askalibrarianqa-bounces at lists.tblc.org] On Behalf Of Cindy
Dorfeld Bruckman
Sent: Monday, July 20, 2009 4:44 PM
To: Pat Barbier; askalibrarianqa at lists.tblc.org
Subject: Re: [Askalibrarianqa] Deadline for May Nominations and How to
accessthe Transcripts

Just for clarification... it was my understanding that a nominee could
not be eligible for the same nomination more than once a year.  Susan
Smith is being nominated twice this month in the brief category and she
won it in October 2008.

Exemplary Brief Chat

October 2008

Susan Smith

Hodges University

Also does it pose a similar issue for Renee, if she works as an AAL
intern on the side, or no? Is that completely separate from her duties
as a library district staffer?

Exemplary Detailed Chat

Summer 2008

Renee Patterson

Alachua County Library District

If not, then she would still be eligible.  She is also nominated twice
this month for teaching chats.

Cin D. B.

                 __

      .,-;-;-,. /'_\

    _/_/_/_|_\_\) /

  '-<_><_><_><_>=/\

    `/_/====/_/-'\_\

     ""     ""    ""

<-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><

Cindy Dorfeld Bruckman            Alachua County Library District

Librarian I, Adult Services         401 East University Ave.

                                                        Gainesville, FL
32601

"It isn't so bad that it couldn't         (352) 334-3934

be worse!"                                       http://www.aclib.us/

                       cdorfeldbruckman at aclib.us

________________________________

From: askalibrarianqa-bounces at lists.tblc.org
[mailto:askalibrarianqa-bounces at lists.tblc.org] On Behalf Of Pat Barbier
Sent: Tuesday, July 07, 2009 1:20 PM
To: 'askalibrarianqa at lists.tblc.org'
Subject: [Askalibrarianqa] Deadline for May Nominations and How to
accessthe Transcripts

Hi Everyone,

  Let's try for July 20 to have our nominations in for May.

  George brought up the question of how to access the transcripts to
read.

Here are some directions:

1.      Log into Toolbox
2.      Log into AskALibrarian
3.      Be sure and check all boxes so you will see the transcripts for
both academic and collaborative
4.      Click on Reports at the top
5.      Under Departments click on Chat Transcripts
6.      Hold your control key down to check academic, collaborative
7.      Set your date choosing the bottom circle and
8.      for the top and bottom set on your date to read
9.      Then click View Report

You should get the chats for your day. You can click on the hot links to
see the transcripts. You will need the name of the librarian, the
incident number, and the type of chat plus the length of the chat if you
choose one to nominate. Then you go to Toolbox, login, and hover your
mouse over Exemplary Reference Awars. Then choose Nominate Transcript.

I hope all of this makes sense!

Pat

________________________________

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