[iBorrow] iBorrow to OCLC update

[Pinellas Park Public Library ILL]

Hi Beth.,
 
What I am going to say I am not saying in jest. This is not a joke.
 
PLEASE GIVE ALLEYCAT BACK TO US.  I am not ready to go back to the stone age.
 
If they are not even" working to correct the problem described in #1" I have no use for iBorrow.
 
Outi

________________________________

From: iborrow-bounces at lists.tblc.org on behalf of Beth Farmer
Sent: Mon 7/24/2006 9:19 AM
To: iborrow at lists.tblc.org; iborrow-directors at lists.tblc.org; suntalk at lists.tblc.org; sldslist at lists.tblc.org
Subject: [iBorrow] iBorrow to OCLC update




Many of the iBorrow participating libraries use OCLC as the lender of last resort.   If your library uses this functionality, this message is for you.  If you do not use the functionality, you can delete now. :)

In Alleycat requests only went to OCLC when a staff member submitted them to OCLC from the Alleycat provisional file.  These requests were all mediated.


In iBorrow the software manages the OCLC connectivity in an unmediated mode.  iBorrow will submit requests to OCLC automatically just as it submits them automatically to participating libraries.   We have requested an enhancement to permit libraries to choose whether they want these requests to go to OCLC unmediated or to mediate them.  

We are also experiencing some difficulties with the OCLC connectivity.  The following summarizes: 

1. Not all requests are going automatically to OCLC as they are supposed to.  If the short bibliographic information contained in the request does not include a number, such as the ISBN, ISSN or OCLC number, the request cannot go to OCLC.  A number is required.  Unfortunately, a bug in the software does not permit you to edit the short bibliographic information and put the number in.  To manage these you must manually enter them in OCLC if you wish for them to be fulfilled there.  

2. The requests that are going automatically to OCLC are not receiving the update information from OCLC.  The way this is SUPPOSED to work is this:

        a. iBorrow forwards the request to OCLC. 
        b. OCLC sends a message to iBorrow saying that the request has been received and provides iBorrow with the OCLC review file number.

        c. iBorrow moves the request from Mediate New Loan to Receive Loan and includes the review file number in the request.

Because the messages are not coming back properly from OCLC the requests are not moved to Receive Loan and you still see them in Mediate New Loan even though they have been forwarded.  The requests in this status have the request number repeated in the ref number column in Mediate New Loan.  

SirsiDynix is working to correct the problem described in #2.  We will notify you as soon as the fix is made.  When the fix is made iBorrow will update all of existing requests that are "hung" in Mediate New Loan and move them to Receive Loan.  It will also update all new requests as they come in.  

If you have any questions, please let us know. 


Beth Farmer, 813.622.8252 ex 228 / farmerb at tblc.org <mailto:farmerb at tblc.org>  
Al Carlson, 813.622.8252 ex 223 / carlsoa at tblc.org <mailto:carlsoa at tblc.org>  
Matt Smith, 813.622.8252 ex 229 / smithmm at tblc.org <mailto:smithmm at tblc.org>  


Beth 

Beth Farmer 
Assistant Director 
Tampa Bay Library Consortium 
1202 Tech Blvd., Suite 202 
Tampa, FL 33619 
(813) 622-8252 x228 
farmerb at tblc.org 

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