[ipac] Enriched Content

[Vern Mastel]

At 02:36 PM 8/3/2006 -0400, you wrote:
>Anyone out there using Syndetic's Enriched Content for HIP?  If so, have
>you surveyed your patrons about the product?
>
>Our trial subscription ends soon and we haven't received any formal
>feedback about it, so I was hoping for some ideas on the types of survey
>questions to ask.
>
>Thank you.
>Katy Markey
>LexisNexis Technical Library

We've have it for years.

I always interpret no comments to be positive comments because in general, 
people spend more time complaining than praising.

Nothing is said until something doesn't work, then the phone starts to ring.


Vern Mastel, Technology Co-ordinator, Bismarck Veterans Memorial Public Library
Cell 701-426-5897 Desk 701-222-6413 Fax 221-6854
If you're a guy, looking out for number one means putting up the seat