[ipac] installing HIP 3.x

[Jonathan Rochkind]

It is not an 'upgrade' to a new version I need. It is a move from one 
physical piece of hardware to another bigger one.

I could swear that someone said they did this themselves on the list?

Jonathan

david brown wrote:
> If your server and software are covered under the  maintenance agreement,
> then the upgrade should be a free install. Or have the rules changed ?  
>
> -----Original Message-----
> From: ipac-bounces at lists.tblc.org [mailto:ipac-bounces at lists.tblc.org] On
> Behalf Of Michael Silver
> Sent: Tuesday, June 17, 2008 2:14 PM
> To: 'Dynix's Horizon Information Portal,formerly iPac (discussion)'
> Subject: Re: [ipac] installing HIP 3.x
>
> Hi Jonathan,
>
>   
>> So, as I said when I started this thread last week, I am trying to 
>> move my HIP installation to a new server, in part to meet SD 
>> requirements (we met the SD published requirements all along, but a 
>> while ago they started telling us that the bugs we were seeing were 
>> because we needed MORE hardware than the published requirements, and 
>> they could not respond to our support incidents until we got it. 
>> sigh).
>>     
>
> That doesn't surprise me in the least. When we bought our Dynix / WebPAC
> servers, we had problems because they were undersize. Since then, I have
> made a point of choosing my own hardware. We currently buy direct from Dell
> instead of going through SD, but I also ramped up a couple of servers we
> purchased through them. I suspect the sales guys want sales, so they go the
> bare minimum that will work and totally disregard performance in the real
> world. 
>
>   
>> Today I was told that I _can not_ perform a HIP install. That only SD 
>> can perform a HIP install, that it involves proprietary information, 
>> and that it is a billable service.
>>     
>
> Gee, what a shock. 
>
> You know, if SD really wanted to maintain their customer base, they wouldn't
> do things like this...
>
> Michael
>
> Michael Silver, Network Administrator
> Parkland Regional Library
> 5404 56 Avenue Lacombe, AB T4L 1G1 
> Phone: 403.782.3850    Fax: 403.782.4650
> http://www.prl.ab.ca/  msilver at prl.ab.ca
>
>
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>   

-- 
Jonathan Rochkind
Digital Services Software Engineer
The Sheridan Libraries
Johns Hopkins University
410.516.8886 
rochkind (at) jhu.edu